At Zeniard, your privacy matters to us. We’re committed to being transparent about how we collect, use, and safeguard your data. This policy explains what information we collect, why we collect it, and how we use it to improve your shopping experience with us.
Information We Collect
When you browse, place an order, or sign up on our website, we may collect:
Name, email address, phone number, shipping/billing address
Your order history and preferences
Device information like IP address, browser type, and cookies
We do not store your credit card details. Payments are processed via trusted third-party gateways like Razorpay, Paytm, or Stripe.
Why We Collect This Information
We use your information to:
Process and ship your orders
Keep you updated on your order status
Improve our website and services
Personalize your experience with relevant offers and suggestions
Respond to your queries and support requests
Sharing of Information
We never sell your personal data.
We only share your data with:
Trusted delivery partners (to deliver your orders)
Payment gateways (to process payments securely)
Marketing & analytics tools like Google Analytics or Meta, only for improving your experience
All partners are contractually obligated to handle your data securely and never misuse it.
Cookies & Tracking
We use cookies to:
Maintain your login session
Show relevant products based on your browsing behavior
Track website usage anonymously for analytics
You can manage or disable cookies from your browser settings.
Data Protection
Your information is safe with us. We use encryption, firewalls, and secure servers to protect your data. However, no method of online transmission is 100% secure, so we urge you to exercise caution when sharing personal details.
Your Choices
You can:
Opt-out of marketing emails by clicking the unsubscribe link
Request access, correction, or deletion of your data by emailing us at support@zeniard.com
Children’s Privacy
Zeniard is not intended for children under 13. We do not knowingly collect personal information from children.
Legal Disclosures
We may disclose your information if required by law, court order, or to protect our rights, customers, or others.
Changes to Policy
We may revise this policy from time to time. Updated versions will be posted on our website. Continued use of our services after changes means you agree to the new terms.
Contact Us
Email: zeniard@gmail.com
Phone: +91 98942 44506